Who we are

Business privacy policy

This privacy policy sets out how Cypherra®️ and Michelle Quinn uses and protects any information that you give Cypherra. when you use this website at www.cypherra.com and/or www.michelleaquinn.com.
Cypherra®️ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Cypherra®️ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26/06/2018.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• We may use the information to improve our products and services.
• If you have given us permission, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• If you have given us permission, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Email newsletter unsubscribe options

Users who have registered to our email newsletter service will be able to unsubscribe from the service at any time by clicking on the ‘unsubscribe’ link at the bottom of our email newsletters. Once unsubscribed, your information will be automatically removed from our database. Once you complete a sign up form you agree to us sending you a further email to confirm. You will not be entered onto our mailing list until you click the link on the email to confirm.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Like many other website our site includes functionality provided by third parties. So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site. These also use cookies. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Cypherra utilizes cookies to create a more customized experience for our users and customers. For example, we use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. We also use remarking pixels from Facebook and Google to aid in customized, targeted follow-up advertising.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can set your browser to ‘do not track’. If you do this we will not collect analytical data from you. If you choose to allow tracking, then your IP address is kept anonymous. We do not start tracking until you agree to our cookie policy at the bottom of the screen.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Analytics

Who we share your data with / How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Cypherra(TM) takes the security of your data very seriously. All personal data we receive is treated confidentially. We will never pass on your details to a third party without consent, with the exception of We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

What data breach procedures we have in place

We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will always report any security breach that has an affect on the data we hold on you.

What third parties we receive data from

Financial transactions relating to our website and services are or may be handled by our payment services providers, Paypal.com and/or Pay Advantage and/or National Australia Bank (NAB). We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at www.paypal.com / www.nab.com.au / www.payadvantage.com.au
If you choose a direct payment gateway to complete your purchase, then Pay Advantage, PayPal or NAB stores your credit card data.
In all cases this data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
NOTE: At no point during the transaction does Cypherra take custody or store your credit card information online.

What Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Controlling your personal information

Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@cypherra.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information. If you make a purchase on this website, we will store your contact information and details of the items purchased on our databases.

Additional information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like to: access, correct, amend or delete (This does not include any data we are obliged to keep for administrative, legal, or security purposes.) any personal information we have about you, or simply want more information contact us at info@cypherra.com
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.